In Person

 

The Six Nations Police Service is located at 2112 4th Line Road, Ohsweken. You may attend at our reception area at anytime between 8:30 AM to 4 PM Monday to Friday.

 

Emergencies or Crimes in Progress (9-1-1)

 

If you require emergency assistance, or want to report a crime in progress, please call 9-1-1. An emergency is any situation where people or property are at risk (including but not limited to fires, crimes in progress or medical emergencies).

 

Non-Emergency: 519-445-2811

 

If you require police assistance, but are not in an emergency situation (e.g. reporting thefts, vandalism, fraud) or for other situations where no person or property is in immediate danger, please call our non-emergency telephone number at 519-445-2811. Depending on the circumstances, your call may be directed to a Resource Officer.

 

Examples of Non-Emergency crimes include:

  • Damage to Vehicle (other than by collision and under $5000)
  • Theft (Under $5000)
  • Lost Property (Under $5000)
  • Mischief/Damage to Property (Under $5000)
  • Theft from Vehicle (Under $5000)
  • Lost or Stolen Driver’s License
  • Stolen Vehicle Plates
  • Fraud Under $25,000/Identity Theft
  • Traffic or Driving Complaints – Not in Progress
  • Erratic/Dangerous Driving Complaint
  • Neighbourhood traffic-related issues (speeding)
  • School Bus Violations

 

By Mail

 

The mailing address for the Six Nations Police Service is: P.O. Box 758, Brantford, Ontario, Canada, N0A 1M0

 

By Email

 

info@snpolice.ca

Please note that this email address is not monitored 24/7 and is for general inquiries ONLY.

It is NOT for reporting incidents. If you need immediate assistance call 9-1-1.

 

Prioritizing of Calls for Service

 

The Six Nations Police Service utilize the London Ontario Provincial Police Communication Centre for their calls. The dispatchers use answers to their questions to prioritize calls from the highest priorities to lower priorities. For example, a crime in progress or a motor vehicle accident with injuries would be assigned higher priorities than a barking dog or a theft, not in progress. Higher priority calls are dispatched before lower priority calls. It is our goal to provide you with the most efficient and prompt service possible. By prioritizing our calls we are better able to respond to higher priority, more serious crime incidents in a timely manner. Whenever possible, callers will be advised of delays.

 

Crime Stoppers

 

If you have information about a crime that you would like to report anonymously, please call Crime Stoppers toll-free at 1-800-222-TIPS (8477). Tips may also be sent online via

 

www.crimestoppersbb.com/submit-a-tip/

 

 

Wireless and Internet based Telephones Services.

 

Consumers using cells phones or Voice over Internet Protocol (VoIP) telephone services should be aware that wireless and Internet-based telephone services have certain limitations in the event that they require 9-1-1 emergency services. The Six Nations Police Service is alerting the public to technical 9-1-1 limitations to help ensure that when someone calls 9-1-1 for help using wireless or Internet-based technology, emergency services can locate them with the least delay possible.

9-1-1 call takers and dispatchers need to know a caller’s exact location in order to direct the nearest police, fire or ambulance services to the emergency. Response delays may result if exact location information is not provided by the caller.

The traditional 9-1-1 system is based on the use of landlines and ensures that an emergency telephone call goes to the correct 9-1-1 Centre. At the same time, the system automatically provides address and telephone number information to ensure help can find the caller even if the person is unable to verbalize the location or nature of the emergency. At this point, this is not guaranteed with wireless and new internet-based technology. Even if a consumer has registered their cell phone or VoIP telephone service and personal location with a service provider, given the portability of the technology, it is possible that a 9-1-1 call may be made from a different location. VoIP services can be used from any computer with high-speed Internet access and therefore are not associated to a specific municipal address. Cell phones may display the phone number but not the location from which the call is being made.

Consequently, location information and the nearest, associated emergency agencies are not automatically available to the 9-1-1 call taker/dispatcher. To ensure the least possible delay when using VoIP or a cell phone to make an emergency 9-1-1 call, be prepared to:

  • Give your location: include address and town or city, to enable the call taker to either handle the information or transfer you to the correct 9-1-1 centre.
  • Give your telephone number, including area code.
  • Advise the nature of your emergency.
  • Listen to the call taker’s instructions – depending on the location and type of incident, you may be transferred.
  • Stay on the line until advised otherwise by the call taker.

Consumers should contact their telecommunications service providers to familiarize themselves with the options and restrictions of their telephone device and service plan in relation to access to 9-1-1.

For further information: The Ontario 911 Advisory Board Website (www.oab911.ca) provides information on Internet-based telephone service and access to 9-1-1 emergency services. The Canadian Radio-television and Telecommunications Commission (CRTC) Website (www.crtc.gc.ca) provides information about decisions regarding VoIP services.